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Showing posts from February, 2019

The growth story of ‘the Orchid’

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Vithal Kamat is a popular name in the hospitality industry. The hotel industry dominated mostly by South Indians, was slowly but steadily occupied by a Mumbai man Vithal Kamat. Although his father was into the hotel business, his aspirations were high which resulted in a chain of hotels internationally and on major national highways in India. This is Vithal Kamat for the readers. Let’s take a peek into his success story. Vithal Kamath was born in Grant Road Mumbai in the Kamat family. His family’s income was not very high. However, the focus was on hard work to make their ends meet. Vithal Kamat’s father Venkatesh was into the hotel business. Kamat’s mother was of the opinion that he should scale his father’s business. However, Kamat wanted to expand his family hotel business in the entire world. Meanwhile, Kamat completed his engineering degree. Kamat started working as a chef to understand the tricks of the business. The family’s Hotel ‘Satkar’ was running into a good p...

How has hospitality industry transformed over the period?

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Comparing and booking a hotel for your travel has become easy nowadays. However, this was not the case earlier. People had to depend on friends, relatives or mouth publicity for the information. Even local people guided about the accommodation. However, the sector which was scattered earlier has become organized and undergone a transformation. The hospitality industry has become more competitive while giving importance to integrity, quality and customer satisfaction. Hospitality management is one of the core fundamentals of the hospitality industry. The four segments of hospitality management are food and beverage, travel & tourism, lodging, and recreation among others. Food & beverage commonly known as F&B is considered the major segment for the hospitality industry. It comprises of establishments engaged in preparing meals, snacks, and beverages on and off the premises. Customers look for the extreme level of quality for the F&B industry. Travel & touris...

How Hotels Need To Be Perfect In All Areas Of Hospitality?

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A person who stays in a hotel is called a guest and never a customer. Hence, hotels should ensure that they provide one of the best services to make their guests come back to them. Hotels should always be perfect in all areas of hospitalities. While constructing a hotel, they should keep in mind that their hotel should be a ‘crowd puller’ and should be one of the best examples of hospitality management. First is location. While choosing a location, the owner should keep in mind that it should be strategically placed and easily accessible by roads. It should be near to airport, major railway stations, highways and bus stop. Hotel branding is crucial while constructing a hotel. Your brand should be popular and should consistently work towards maintaining its uniqueness. Your hotel should distinguish itself in terms of food, accommodations, amenities and activities among others. The hotel should be given importance to detailing in all areas of hospitality. Resource Management ...